... then other was forced out even though he had the right vision. The B800i is an eight-bay SAN and includes dual Ethernet ports, iSCSI support and a USB 2.0 port for configuration of the unit. The paypal buyer protection still applies to off ebay sales and will be held to the writup in the invoice (as far as they explained to me anyway). If you’re looking for a Drobo that makes a simple direct connection to the computer on your desk, you’re going to want to check out the Drobo 5D. But they've had this shipping issue for over 4 months now. My suggestion - never squander your money on a Drobo. I'm in Canada, which takes a bit longer to ship than to the US within the US, but not insane. Use the large size … That isn’t a big deal just change it back right? Having given up on ever having this high-priced trotline weight fixed, I’ve started looking at more reputable companies. When capacity runs low or something goes wrong, you often have to be pro-active and use the admin tool to find out what's going on. Seems like Mihir Shah is beginning to believe his own reality about being so customer service oriented. On drobos own site every single one is sold out. Add to an old post. The main reason This is an issue is because I have apps that are mapped to the original 8D extension and now have to go in and re do all my programs. If they are still in business, considering their abysmal tech support, they won’t be in business long. I need TONS of reliable storage. The Drobo B800i (B is for business) is the mid-point of Drobo’s business line which includes two eight-bay units and a 12-bay rack mountable SAN. As in the auto industry were we have ‘Lemon Laws’, I haven’t heard of an auto company that is out of business, etc. Drobo products have been Out of Stock since the beginning of 2020 with fans of Drobo wondering about the lack of communication addressing the shortage and the future of the company. Drobo Dashboard is pathetic and that is coming from a long-term fan of the brand. This just isn't a place where Drobo is going to, or intends to play, makes no sense. According to Erik Pounds, vice president of product management for Drobo, expanding the 5N's storage capabilities onto the cloud is part of his company's efforts to make storage smarter. The Thunderbolt connected Drobos will not mount on the desktop. I currently have a Drobo 5D and am looking to upgrade. I have a post here (2 months old) asking about the same thing. save. But in the SMB it can certainly have its place. Browse By Topic. The Drobo 5N is a RAID storage system for the connected home, home office or small office. I am [was] in the process of procuring an 8D for a project but have run into an issue that only Drobo can help me solve. I'm in Australia but have bought the unit from the US to save $. Buy Drobo BeyondRAID 4 Bay Diskless Storage Array Enclosure - DR04DD10 with fast shipping and top-rated customer service. [UL Listed] KFD 150W 12V AC Adapter for Drobo DroboFS, S, 5D, 5Dt, 5N, 5N2, 5C 5D3 5-Bay 4 Bay Storage Array Network Storage DR-5X-1P11 DAS Hard Disk Drive HDD NAS Charger Heavy Duty Power Supply 4.7 out of 5 stars 43 It will not allow me to enter the model number and submit my case. They may get bought or go out of business, rendering your backups inaccessible. I was trying to buy a 5D3 but they were unavailable and have not been available ever in 2020. hughes September 16, 2020, 7:52pm #8. If that were the case, not only would we have NOT sold over 25,000 business systems, but we would likely be out of business. We'll see costs taken out of Drobo to get the business profitable, probably meaning a … To help put this in perspective, I took one of the drives out of the Drobo Mini, put it in a Seagate Thunderbolt Adapter, and ran the same tests on the drive by itself. because they had to replace a car under the Lemon Law statue. The auto company usually tries to learn from the problem (at least I hope they do) and based on the fact that ‘we’ are still buying cars, most folks seem to believe the auto companies are learning. I believe the same holds … After using them for about 5 years, I started looking for replacements. David Gewirtz compares two leading desktop network attached storage devices, the Drobo 5N and the Synology DS916+. Which they didn't. 19 Drobo reviews. Drobo has become complete crap. I’ve been trying to get some help at Drobo for a few weeks. My Drobo 5D3 is still under warranty. Why the hell are all drobos sold out? Is this a Covid 19 thing? Drobo B810n Network Attached Storage 8 bay array with optional SSD acceleration - Gigabit Ethernet x 2 ports (DR-B810N-5A21) OUT OF STOCK. I bought a 5C months ago at Microcenter, they had a 5N2 on the shelf, I didn't think about it at the time, wasn't into NAS. =), Press J to jump to the feed. I’ve tried for the past two-months to get this “bricked” unit to reboot / connect. Leo says that Drobos are a RAID (called Beyond Raid) where if one drive fails, it rebuilds form the other drives. I’m really worried about Drobo. Tech support is completely useless (when you can get them to reply to your email) . 4. Meet your new storage solution, the safe and expandable Drobo. I have a 5N2 that I've been meaning to sell, but haven't had time to throw it on eBay. With a couple of clicks in Drobo Dashboard your data is immediately available and back online. you drop your Drobo out the 22nd floor window) and at the software level (i.e. Like Like I would fire several people as they obviously are not doing their jobs right. My antique original first gen drobo just died, I also have a 5d that were backing up each other. David Gewirtz compares two leading desktop network attached storage devices, the Drobo 5N and the Synology DS916+. This is not a COVID-19 problem. Which they didn't. about once every two or three weeks . Nothing actually improved with the newer management team. I urge that a knowledgeable individual call me [oh my!!] Just send an invoice specifically detailing the goods being sold and stuff like you would put in an ebay listing. But in the SMB it can certainly have its place. And there are multiple other models that aren’t found, either. Drobo, Inc. has 80 total employees across all of its locations and generates $19.31 million in sales (USD). DroboHelp allows you to purchase a onetime support incident for a specific issue for your Drobo B800i, B800FS, B810i, B810n, DroboPro FS, and DroboElite. This is the boot up sequence of the drobo (which is actually running a version of linix, so yes it really is a mini-computer). Drobo also added a few of their business features to the 5N2, including SSD cache and dual Ethernet ports. DroboCare could be purchased after a product is purchased. The store on drobo.com lists all Drobos as 'sold out' as of February 2021. I already have Version 3.5.2 (115659) om my Drobo. Anyone have any contacts at Drobo?? Unfortunately one has already got used to this. My antique original first gen drobo just died, I also have a 5d that were backing up each other. Once you know, you Newegg! A free inside look at company reviews and salaries posted anonymously by employees. They have been stuck at revision 2.4 for years. 2. Want a DroboPro FS? Our editors have chosen several links from multichannelmerchant. I think it's a "shipping" not available issue ... Adorama seems to have a couple of in-stock, normal prices. Seriously?]. The Return of the Drobo: Easy Photo Backup with the B810n. Your reference to DroboCare is a bit tone deaf. Why do you want me to go back to an over version?? Among the highest in demand is the Wahl Color Pro, which is out of stock on Wahl’s website, where it sells for $29.99, but can be found on Amazon for $224.99. Well when I do that it auto corrects back to Drobo 8D 1 instantly. Drobo Rolls Out Less 'Cute,' More Business-Focused SMB Storage Appliances. Drobo Products Drobo solves the three major storage challenges in one device – data protection, capacity adjustment, and ease of use. It started backing up Drobo 1 from the start. We encourage you to first create a support case via the Support Portal so we may know have all the information upfront. No answer, I went though all major vendors (CDW, Connection, Zones), and nobody has it in stock. I wish I had a direct line to their development guys and CEO. [The cost is a mystery until you buy a product. The down side? He's concerned that it's a single point of failure and he'll lose his data. This seems a contradiction from the statement Mihir Shah made in March, “Most importantly, we do not anticipate any interruption in customer support. Tutorials Check out our over 700+ written tutorials that cover every topic of photography. I am stunned that Drobo does not have a Sales contact to answer questions about some of it’s features. Product Review: Store and protect photo & video data with an expandable Drobo RAID storage solution. In really simple terms, the Drobo is a storage or disk array (basically a large box) that holds multiple hard drives–internal drives like you find in your computer rather than external hard drives. Drobo is going to fit the bill just fine for that. All the other teams were led by folks who just weren't right for the job. Most Drobo products have been Out of Stock since the beginning of 2020 with fans of Drobo wondering about the lack of communication addressing the shortage and the future of the company. Drobo Storage Saves You Time As your business grows your storage needs will accelerate, however your time is best spent growing your business, not managing your data. We at Drobo cannot emphasize strongly enough how important it is to shut down your Drobo storage device safely.If any of your applications (including the Drobo storage device's own data-management tasks) are in the midst of accessing or writing data and your Drobo device is abruptly or unexpectedly halted, your critical data is at risk. Everything went dark after that. View More Drobo Solutions Learn More About Your Drobo View More Win a Drobo Enter your email address to join the world of Drobo Win a Drobo … I've replaced the power supply about 3 years ago and again 2 months ago. Seriously I started a business based around their product once for a couple years. Next, all of the blue lights along the bottom will go out and then start to build from right to left. All our desktops are either Windows or Macs. It also landed at the very bottom for network features, so you win some and you lose some. Turns out Connected Data negotiated with investors to buy Drobo at a fraction of its outstanding shares. And Drobo isn’t going to make you go hunting up the correct cables for your connection, either! I could list on eBay so we both get eBay's protection, or we could work out something in person if you would prefer. Drobo's CEO says fully automated tiering for others means a week of professional services, but fully automated tiering for Drobo means 'you pop in a couple of SSDs and go get a cup of coffee.' And there are multiple other models that aren’t found, either. Is this a Covid 19 thing? Drobo, Inc. is located in Sunnyvale, CA, United States and is part of the Computer & Office Equipment Wholesalers Industry. Valerie - Please refer to Support Case ID# 200809 - 99306 that I created on August 10 and responded August 12. If Drobo is still in business, does Drobo care about Drobo 5C customers that use macOS Catalina? always with the same worthless suggestions (Case ID# 200821-99747). My drobo 5N is about to die and I want something with the ease of use of Drobo and beyond raid peace of mind with Direct Access storage, is there any products on the market which fit this? Port RJ-45: 2 x 10/100/1000M Form Factor: 3U Operating System: Mac OS X 10.8 or higher Windows 10 32 and 64-bit Windows 8 / 8.1 32 and 64-bit Windows 7 32 and 64 bit Windows Server 2012 32 and 64-bit Windows Server 2008 R2 32 and 64-bit Drobo is still here and we are still in Business. We do respond to support requests if created through the online support portal. If you haven't sold this yet, would you DM me? Small Business Storage Meets Software Apps Drobo Rolls Out Less 'Cute,' More Business-Focused SMB Storage Appliances. Almost like there’s no one in the office, locally or remotely. Leveraging Thunderbolt 3 and USB 3.0 Type-C connectivity along with solid-state drive (SSD) acceleration (via mSATA), the Drobo 5D3 offers amazing performance in … Wikipedia Article about Drobo, sourced 4 September 2020. DroboCare customers have been emailed a separate phone number when they purchase DroboCare. You just might make a sale. I have a feeling the device itself has died this time :(, Looking around amazon and other shops I've dealt with it's all out of stock. Each time without any reaction from Drobo. Here in Germany, the devices have never been so well represented before, but at the moment they are nowhere to be found. Routinely verifying and error-checking all data and file systems is a critical part of best practices for all systems. I just wanted to know if the 5c is EOL or if there are delivery problems at the moment, since months.That they don’t answer questions after the support for the NTFS FIlesystem / Windows for the 8D. Rick bought a Drobo 2, and it's a bit flakier than his gen 1 Drobo. I have been trying them too and 866-426-4280 is not in service and 402-361-5530 is busy. I'd be happy to arrange something for whatever the going price on eBay is. That’s not where I want to use Drobo. If that were the case, not only would we have NOT sold over 25,000 business systems, but we would likely be out of business. Or the secondary market Ive seen some for $10,000 for older ones on amazon. pfSense, an open source project funded my NetGate, may go out of business. I'm no longer confident Drobo will be around much longer. I’ll be stuck with an obsolete product that I can’t upgrade or re-use for something else. Drobo 5N - Am I Living On Borrowed Time? No response to at least two inquiries I’ve made by filling in the form on their web site. Drobo is a great system BUT THEIR SUPPORT IS VERY BAD! The Drobo Gen 3 ($349) four-bay storage system hard drive enclosure looks and acts like a RAID array, but its biggest benefit is that you don't have to place a set of identical drives in it. Drobo going out of business. All phone numbers are gone. I have a perfectly good 2nd gen that I’d like to sell. It started backing up Drobo 1 from the start. Now Barrall has his baby back, so to speak as he founded and runs Connected Data. Called friend who lives near the closest GA store, sent him a cashapp for the 5N2 plus shipping and trouble, got it a few days later. It has been nearly a year and the Drobo Dashboard still doesn’t find the device. Transporter is a private cloud storage device that provides secure worldwide access of your data from any computer or mobile device and unlimited file sharing with friends, family or colleagues located anywhere in the world. I was going to purchase another device and all I see is out of stock. Since you would have the Drobo 5N2, you could populate this with drives then copy from the 5D to the 5N2. I have now already made three inquiries on the same topic. We do apologize, I see we are doing an RMA for you. Find helpful customer reviews and review ratings for Drobo 5N2 20TB: Network Attached Storage (NAS) 5-Drive Array with Seagate NAS Drives - 2X Gigabit Ethernet Ports (DRDS5A21-20TB) at Amazon.com. This … Time to begin seeking out an alternative platform. Drobo is engineered to protect your data in the event of a drive going bad. So should they go out of business, I firmly believe I will have plenty of time to move my data to the new latest/greatest invention before my data "expires". Which drobo are you looking for? This article applies to all Drobo products. The Ultimate Photo/Video Storage Solution If there is disaster DroboDR recovery can be done instantly by simply taking the remote B810n out of target mode. Chachra said he was impressed that he could simply go out and buy a 1TB, 7,200 RPM SATA drive for $69 and stick it in the DroboElite, saving him money on total cost of ownership on pricier SAS drives. Once your Drobo is up and running, it is essentially an always-on backup system in itself 3 This is not technically a backup; it’s just data redundancy, but it fulfills pretty much the same purpose. Or the secondary market Ive seen some for $10,000 for older ones on amazon. Most successful companies have this. As a DAS, the Drobo 5C must be directly attached to your computer using a USB-C … I was going to list locally, but in the current situation maybe eBay would make more sense. . PLEASE HELP. Why the hell are all drobos sold out? We have quite a few video editing systems being built. to discuss all this. Now the Thunderbolt interface on my second 5D covered by DroboCare has failed and they do not have hardware for a replacement and will not commit when (or if ever) they will have the hardware. Research by Gartner Group has shown that a significant proportion of businesses that suffer a major data loss go out of business within the following two years. To figure out the total formatted size, you can use the online Drobolator. Please advise. The following management was definitely not right, as they burned relationships with long standing resellers, and focused solely on Amazon for sales. Not sure whats going on with the company (Drobo), haven't seen any new releases from them in awhile. Even if it did will it match my very old DROBO firmware. Adding Hard Drives to a Drobo 5D3. The Drobo 5D3 is designed to meet the data storage needs of today's media creators and demanding professionals. Drobo makes this all much easier. I needed 3 other HD and will not be buying Drobo’s any longer. And, maybe a trip to small claims court in rural West Texas might alert the company to their flagrant fraud regarding their “warranty.” DON’T WASTE YOUR MONEY ON DROBO! The 5N2 is Drobo's 7th new product after undergoing an organizational management overhaul in 2015, which has represented their shift to an emphasis on simplicity and streamlined consumer experience. So it's not really a single point of failure. Posted by 1 day ago. 7 comments. New replies are no longer allowed. This is Mihir Shah’s idea of maintaining customers? The reality is that there isn’t any. It's so simple that anyone can use it, yet powerful enough for business. I have read complaints about “proprietary systems” in relation to Drobo – “What if they go out of business? If there was an alternative here, like on the NAS market, then I would have changed the provider long ago…. If you're looking for small business network storage, read this. If they are still in business, considering their abysmal tech support, they won’t be in business long. Just as an FYI you can use paypal by itself for protection. You can bring the second unit to your new office and get everyone online and back to business … I started a ticket online and got an initial reply, but it didn’t help. . For example this morning it went from Drobo 8D to Drobo 8D 1. When you read it over, you’ll see that I am inquiring about my interest in a new product. I have an old DROBO NAX box with external managment softeare and guess what --- this software will not update to the next macOS. This topic was automatically closed after 2 days. As a matter of fact it goes out of its way to monitor the health and well being of the drives and report any potential problems. It has been nearly a year and the Drobo Dashboard still doesn’t find the device. Business Business-related tips & training to get you on the track to success. When you first start to build your drobo, format it through the drobo dashboard but instead of just going to 16TB, set the size to the size your drive will be after formatted with the you plan to use. I actually just received my mini today... got it for a great price the other day... from the bay... they're out there. With Drobo, you can scale your storage with your business. Press question mark to learn the rest of the keyboard shortcuts. For Standard Warranty customers, this number is posted on our site. share. I still recommend saving your images to another location, if you can., so to have your photos backed up, all you have to do is store them on the Drobo. Powered by Discourse, best viewed with JavaScript enabled, Download the latest version DroboDashboard from, Once downloaded to your desktop, double click on the DroboDashboard .dmg file, From the DroboDashboard screen select UNINSTALL, follow the prompts to uninstall. Drobo … The form to submit a case online is broken. Always keep in mind the required storage when you are going to buy some drives for Drobo with the help of the Drobo calculator. It stared back in late December. I did the firmware update on a 5N and it died. COVID or not, leaving customers hanging is terrible. Now they don’t reply. Likewise, I can find no help via telephone on your website. Drobo has become complete crap. It is a shipping issue as I was told by a Drobo employee. Data loss can result from failures at the hardware level (i.e. Drobo reputation is going down the toilet and everyone in the Mac community it talking about how bad they really are. Editing From Lightroom to Photoshop, we’ll have you editing photos like a pro. It’s got room for 5 drives and has a USB 3.0 port and two Thunderbolt ports to allow daisy-chaining. I created a second support case two days ago to follow up but it has disappeared. I moved to a synology last month because I wanted a 5th drive bay, make me an offer on the 4 bay 2nd gen and it’s yours. How it Works. Drobo DR-B1200I-1A21 San for Business Hard Drive Array 5.0 out of 5 stars 1 Drobo 5D 20TB: Direct Attached Storage - 5 bay array - 20TB storage included with 5 x 4TB hard drives - USB 3 and 2 x Thunderbolt 2 ports (DRDR5A21-20TB) I was planning to upgrade to a new product but I keep reading in reddit that people are having trouble getting their orders filled and, again, no response from Drobo. On drobos own site every single one is sold out. If it gets jostled, it has to reboot and rebuild. file system corruption). With the way the currency is going it's a lot more expensive to buy a replacement and ppl are selling second had units for almost the price of a new one (because of this supply problem I'm guessing), New comments cannot be posted and votes cannot be cast, I have a drobo, may as well have a reddit for it. There are several reasons I don't worry too much about being locked into the Drobo: 1) I have yet to see a device or software stop working the day a company goes out of business. I’ve made 3 requests via the website and crickets. We apologize for any delays in the support case. In the case of Drobo's five-bay NAS, "we've given it enough horsepower where it can run certain applications," he says. If you're looking for small business network storage, read this. I want a 5c, I don't want a networked one, I would rather direct connect it to my media server and share out from there. This saves you the ebay portion of the fees, and you only pay the paypal part. Drobo going out of business. I even stayed on for another 8 months to see if things would improve. I honestly feel as a customer that I am a burden to the company. SAD, as I really like their product, but you (Drobo) have to work with your customer or you lose them. . This just isn't a place where Drobo is going to, or intends to play, makes no sense. Our editors have chosen several links from multichannelmerchant. Read honest and unbiased product reviews from our users. One of your products just died on me and it is a business-destroying crisis. We were able to find your support case, we can see you ultimately wanted to connect 5D to Ethernet, as the agent mentioned - this is not possible. Research by Gartner Group has shown that a significant proportion of businesses that suffer a major data loss go out of business within the following two years. If I cant resolve this in the next day or two I am abandoning this initiative and going with another brand and product. Two days before the release of the final or gold master version of Big Sur, Apple pushed out release candidate 2, which broke Thunderbolt connectivity even though the connected Drobos show up in Drobo Dashboard. Well fast forward to the last few weeks and sure enough I wanted a 5N2, sold out everywhere, except for 2 Microcenters, one in stock in GA and another in stock in NY. The Drobo justifiably won my best-in-show award for RAID performance, which was flawless in my testing. The store on drobo.com still lists all Drobos as ‘sold out’ as of August 2020. Using a Drobo With Only two Hard Drives. Chris: that’s on our servers. Drobo Thunderbolt users: Don’t upgrade to macOS 11 Big Sur! Our global support personnel all have the tools necessary to fully continue support operations from their home offices.”. Purchase Drobo without drives or bundled with the amount of storage you need now, then simply insert another […]