Please complete this form if you would like to renew your brown bin (garden waste) subscription for a further 12 months. Order replacement brown bin. Garden waste collections restart in Flintshire today, Monday 1 March 2021, following the usual winter pause. Garden Waste collections are set to resume in Flintshire from next week due to “strong public demand.” The service was suspended in March with priority being given to collecting black bins, food waste and recycling due to the COVID-19 outbreak. We use cookies to improve your experience. Pay By Direct Debit. There will be no refunds (whole or partial) issued for occasions on which the Customer's brown garden waste bin is not emptied due to contamination. We recycled more than 8,000 tonnes of garden waste in 2020. Customers at properties that do not have access to brown bin collections for operational reasons may apply for Flintshire County Council garden sacks, which will be at a charge of £24.00 per roll for properties that subscribed in full before 1st June 2020 and £32.00 per roll for properties that subscribed after 1st June 2020. Cancellations cannot be accepted over the phone. Find out when your refuse and recycling is collected and download a calendar. If the Customer's brown garden waste bin is damaged, they may apply online: Customers at properties that do not have access to brown bin collections for operational reasons may apply for Flintshire County Council garden sacks, which will be at a charge of £24.00 per roll for properties that subscribed in full before 1st June 2020 and £32.00 per roll for properties that subscribed after 1st June 2020. CH7 6NR) and receive a list of all properties with that postcode OR enter part of your address (e.g. The Customer will be notified of any price increases before the commencement of a new Subscription Period. Customer subscriptions are renewable annually each year for the subsequent collection season ('Subscription Period'). Frequently asked questions e.g: Where do I place my bins? Pay for brown bin collection. In line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Customer has 14 days from receipt of these Terms and Conditions to request cancellation of the Service. Please keep your current plastic licence tag attached to your bin. Affected addresses include CH5 3BN, CH5 4NN, CH5 4RJ, CH7 2QH, CH8 9DH. Food waste is collected separately Each home has a 23L brown kerbside caddy for food waste. Where we are now and why we need to do more, Household Recycling Centre Vehicle Permit. Find out when your refuse and recycling is collected and download a calendar. The right, in some circumstances, to prevent the processing of personal data if doing so will cause damage or distress. Requests to cancel the Service must be in writing to Flintshire County Council, Alltami Depot, Mold Road, Alltami, Flintshire CH7 6LG or emailed to streetscene@flintshire.gov.uk. Subscription prices are subject to review at the Council's discretion. Only sacks provided by the Council will … Subscription prices are subject to review at the Council's discretion. No food waste … Residents will also have the choice to use a computer in Connects for card payments and therefore benefit from the online price of £32.00/£24.00.This charge to the Customer is for the collection of one brown garden waste bin, which has been set by the Council for the period March to December. View menu. different ages, genders and ethnicities); The right to receive copies of the personal data we or the Welsh Government holds about you (you may have to pay a small fee for this), although some information can sometimes be legitimately withheld. Details of where the Household Recycling Centres are, when they're open and what you can recycle. Learn more about the permit and how to apply. What we collect and how to get a brown bin. For further information about how Flintshire County Council processes personal data and your rights please see our privacy notice on our website - Privacy Notice If you feel that Flintshire County Council have mishandled your personal data at any time you can make a complaint to the Information Commissioners Office by visiting their website or by calling their helpline on 0303 123 1113. What you can put in your brown bin Additional brown garden waste bins can be supplied. 25 collections a year 2. emptying 1 brown wheelie bin every two weeks 3. there will be no collections over Christmas and New YearEvery house can order up to 4 brown bins. Only garden waste may be placed loose in the bin. You will be able to pay for up to two additional brown bins for garden waste at your property. The data will be retained until you unsubscribe from the service by requesting the removal of your Customer Account records via the “Manage Profile” link on the Customer Portal. Pay for it; Check Your Bin Day; School Admissions; Sign up here to receive email updates on a range of topics . Garden waste bins are emptied between April and March with a break during the winter. / Get rid of hazardous waste, asbestos or clinical waste? Subscriptions are valid from Monday 1 March 2021 - Friday 3 December 2021. Details of the new charges are shown below. Collections for the Service will only be available to Customers who have subscribed for the Service in advance and reside in Flintshire. Important: We are aware of a problem affecting a small number of postcodes where bin round information is not available. Do not continue with this payment and attend your local Connects Centre to discuss the charge with a member of staff. Do not continue with this payment and contact Streetscene on 01352 701234 to discuss the payment charge applicable. The right to ask the Information Commissioner, who enforces and oversee the Act, to assess whether or not the processing of your personal data is likely comply with the provisions of the Act. According to our records, this property either did not pay for the 2020 season OR paid the reduced rate of £24, therefore a charge of £32 per subscription is payable for the 2021 season. Only Customers who have paid their subscription are eligible to receive the Service. If the Council misses or cannot collect the Customer's brown garden waste bin as scheduled, the Council will use its reasonable endeavours to collect the bin(s) as soon as possible. It is recycled locally and made into compost. Subscriptions for garden waste collections in 2021 are now open. The garden waste service for 2020/2021 has resumed in March, with collections for that year’s subscriptions stopping on 31 March 2021. Need more than one bin? A spokesman for the council said: "If you have already paid and subscribed for the 2020 collection service, and not yet received your tag, please attach your payment reference to your brown bin. Request new, replacement or additional recycling or waste items. £24.00 for payments made on or before 28th February 2021, £27.00 for payments made on or after 1st March 2021*, £32.00 for payments made on or before 28th February 2021, £35.00 for payments made on or after 1st March 2021*. The Customer will be responsible for the brown garden waste bins, which must remain with the subscribed property in the event of the Customer moving home during the year. Customers at properties who do not have access to brown bin collections due to operational reasons, may apply for Flintshire County Council garden sacks, which will be £32 per roll which is inclusive of the subscription charge. Crews will collect. Our brown bin service lets Rotherham residents have their garden waste collected from the kerbside all year round. Call to actions. Stickers for 2021 service will be yellow. When to put your bins out, what to do with your old fridge, how to report a problem, how to order a bin and more. Whilst not intending to be exhaustive, examples of these rights include: Flintshire County Council will retain information submitted on the Registration Form for the current year plus 7 years. Prices (2021) New / renewal licence for 1 bin or for use with sacks. £33 a year for 1. The Council will only collect items listed as acceptable above and anything else will be treated as contamination. If you currently have a small, 140 litre, brown bin you can request delivery of a larger replacement via the following link: New Bin Request. Information collected from you may be used in the following ways: The Data Protection Act 1998 gives you certain rights in respect of the personal data held about you. Under no circumstances will the Council give refunds (whole or partial) for missed collections or being unable to collect a brown garden waste bin. We are currently working to resolve the issue. Posted: Mon 18th Jan 2021 Flintshire Council hopeful there will be no disruption to garden waste collections this year Flintshire Council has said it is hopeful there will be no disruption to garden waste collections this year. The cost of a permit for 2020 to 2021 is £45. The Council will base their decision to empty or leave a brown garden waste bin presented for collection from the identification tag or sticker on the bin, along with an electronic barcode reader (and whether the brown garden waste bin contains any contaminated material – see Clauses 11 and 12). Enter your postcode, or part of an address, to view services and facilities available in your area, for example bin collection dates. If the contamination continues, the Council may cease the Service. The larger wheeled bins are 240 litre capacity. The Council may vary or change these Terms and Conditions from time to time. However, due to the suspension of garden waste collections in 2020, if you paid for your subscription in full (before 1st June 2020) you will be charged just £24. bins containing item(s) the Council cannot accept) will not be emptied. Items the Council cannot accept: large branches, invasive plant species and invasive non-native plants species, turf, earth, soil, stones, gravel, food waste, animal faeces, card, plastic, general waste, pet bedding. Flintshire County Council is now accepting subscriptions for the garden waste collection service which starts again from 1 March 2021 and runs until 11 December 2021. The collection period for the current year is 1 March 2021 to 25 February 2022. the use of cookies. Any additional brown garden waste bins will be charged at £30.00 per bin (this does not include the collection of the additional bin). If there is evidence of misuse of the Service or the brown garden waste bin by the Customer, then the Service may be cancelled. This agreement is made between the resident ('Customer') and Flintshire County Council ('the Council') of Alltami Depot, Mold Road, Alltami, Flintshire CH7 6LG and sets out the Terms and Conditions under which the Customer may use the Council's garden waste fortnightly Collection Service ('the Service).' There may be occasions when it is not possible to collect the Customer's brown bin, including but not limited to: adverse weather conditions, vehicle breakdowns and/or industrial action. With our garden waste service you get 20 collections over the year. Pay for your garden waste subscription. Payment Gateway Pay for Council Tax, Debt Enforcement, Rents, Non Domestic/Business Rates, Parking Fines, Housing Benefit O/P, Subject Access Request, School Non Attendance FPN, Bed and Breakfast, eProcurement, Sustainable Drainage, Building Control and Street Naming & Numbering Household Recycling Centres. Information about how to pay for the garden waste collection service, order additional brown bins and how the collection service runs. Flintshire Council decided to suspend the service between March and June last year due to the Covid-19 pandemic as it looked to prioritise black bins, food waste and recycling. Customers who paid for the service in 2020 will be able to renew from 8 March 2021. By viewing our content you are accepting If you are signed up for garden bin collections you will receive notification, either by letter or email, to let you know that your annual renewal is due. The right to ask for wrong information to be corrected. A new license will be required to participate in the 2021 scheme. Garden Waste Service 2021/22. These are fortnightly for most of the year, dropping to monthly over the winter.